NASHVILLE, Tenn. - Nashville Electric Service (NES) is advising customers to be aware of a new telephone scam that is demanding immediate payment for allegedly past due bills. Scammers, presenting themselves as NES employees, are telling customers to make a payment or their service will be disconnected. The scammer then demands that customers pay by cash or by providing personal information, such as credit card or banking information, over the phone.
NASHVILLE, Tenn. – Nashville Electric Service (NES) is advising customers to be aware of a new telephone scam that is demanding immediate payment for allegedly past due bills. Scammers, presenting themselves as NES employees, are telling customers to make a payment or their service will be disconnected. The scammer then demands that customers pay by cash or by providing personal information, such as credit card or banking information, over the phone. NES has received several reports from Asian-owned businesses that have been targeted by this scam, said Teresa Corlew, NES VP & Chief Customer Care Officer. We urge our customers to be leery of anyone posing as an NES employee asking for personal information. NES employees always carry proper identification and never contact customers requesting personal information such as bank accounts or to collect payment. Customers who have doubts about the legitimacy of any call, should contact NES Customer Relations directly at (615) 736-6900. A similar scam targeted Spanish-speaking utility customers last September. Nashville Electric Service is one of the 12 largest public electric utilities in the nation, distributing energy to more than 360,000 customers in Middle Tennessee. For more information about NES, visit www.nespower.com.
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