NASHVILLE, Tenn. – More than eight inches of snow, arctic air and strong winds tested Nashville Electric Service (NES) crews working around the clock to restore power throughout Middle TN. However, despite the challenges, NES had the majority of customers back on by Saturday evening.

NES Storm Response Statistics

  • At the height of the storm 3,700 customers lost power.
  • Approximately 30 crews worked around the clock to make repairs.
  • More than 3,800 calls, texts or online outage reports were submitted to NES.
  • A total of 479 outages affected more than 11,000 customers during the two-day storm event.

NES’ success comes down to preparedness – tree trimming, strong infrastructure, training and customers reporting outages and staying away from downed power lines.

“NES crews performed remarkably well,” said Jack Baxter, vice president of system operations at NES. “Road conditions complicated the response. It just took our trucks longer to get to customers than normal, but there were no accidents involving our vehicles and no employees were injured on the job.”

While restoration efforts have wrapped up in this area, NES has released 35 contract crews to help with storm recovery in the Northeast.