NASHVILLE, TN – APOGEE Interactive Inc., the pioneering leader in online solutions for the energy industry since 1994, presented its annual ACE awards—APOGEE Customer Excellence – to 11 utilities for best practices in web-based customer service and energy efficiency programs.
Laurie Parker, Communications Specialist with Nashville Electric Service (www.nespower.com) was awarded the ACE Award for Web Innovation. This award recognizes forward thinking energy professionals who consistently advance online applications and web tools to better serve their customers.
APOGEE established the ACE Awards to recognize Excellence in Customer Service, Best in Web Activity, Most Creative Marketing, Outstanding Conservation and Stewardship, and Web Innovation among its more than 200 utility clients.
The ACE awards presentation took place during APOGEE’s 12th Annual Web Workshop, which drew more than a 100 utility professionals to the 3-day event in Atlanta last week. APOGEE hosts the users group meeting, workshop and Web boot camp each year to feature national speakers, provide a forum for utility peer exchange through panel presentations and introduce advances in APOGEE’s products.
APOGEE Interactive (www.apogee.net) offers a full suite of residential and commercial online energy content, energy-use calculators and analysis applications to enhance customer satisfaction and energy efficiency. APOGEE’s customers comprise a wide range of investor-owned, municipal and cooperative utilities.