Nashville, Tenn. - Nashville Electric Service (NES) is warning customers to be on guard for scammers, presenting themselves as NES employees asking for personal information. Scammers are telling customers to make a payment or their service will be disconnected. The scammer then demands that customers pay by providing personal information, such as credit card and checking account numbers, over the phone.
Nashville, Tenn. – Nashville Electric Service (NES) is warning customers to be on guard for scammers, presenting themselves as NES employees asking for personal information. Scammers are telling customers to make a payment or their service will be disconnected. The scammer then demands that customers pay by providing personal information, such as credit card and checking account numbers, over the phone. NES has received several reports from business and residential customers who have been targeted by this scam, said Teresa Corlew, NES VP & Chief Customer Care Officer. We urge our customers to be leery of anyone posing as an NES employee asking for personal information. The company reminds customers that NES employees always carry proper identification and never contact customers requesting personal information such as bank accounts or to collect payment. Also, field employees do not accept payments. Customers who have doubts about the legitimacy of any call should contact NES Customer Relations at (615) 736-6900. Nashville Electric Service is one of the 12 largest public electric utilities in the nation, distributing energy to more than 360,000 customers in Middle Tennessee. For more information about NES, visit www.nespower.com.
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