NES Improves Customer Service On the Web

NES Improves Customer Service On the Web

NASHVILLE, TN – Nashville Electric Service (NES) is expanding its reach to the rapidly growing Hispanic population in Middle Tennessee. Vital information about NES programs and services is now available in Spanish at www.nespower.com. Hispanic customers can find answers for what do to when the power goes out, how to apply for service and how to pay their bill.

NES has also unveiled an updated version of the popular online Outage Map. This dynamic feature allows customers to drill down into the map to see what streets are affected and if a crew has been assigned to the outage.