NES ceases disconnections through independence day due to extreme heat

NASHVILLE, Tenn. – Nashville Electric Service (NES) customers are set to experience extreme temperatures with hotter days in the forecast later this week heading into the weekend. As a result, NES is ceasing disconnections June 29 – July 4 with disconnections resuming on July 5th.

Everyone’s at risk when temperatures rise above 90 degrees, but the elderly are most susceptible to heat-related illness and death. Air conditioning is the strongest protection against heat-related illness. If there’s no A/C at home, consider visiting a shopping mall or public library for a few hours, and don’t forget to drink plenty of water. Cooling centers may also be available throughout the community.

For more information on how to identify signs of heat-related illness, visit

Traditionally, electric bills spike in June, July and August with warmer weather, and cooling costs account for approximately 40-50 percent of your total bill amount. Here are a few easy things customers can do to better manage their energy use and keep electric bills down while temps continue to rise:

  • Set your thermostat no lower than 78 degrees. Use ceiling fans to keep air flowing when you’re at home and to reduce the feels-like temperature when you’re in a room.
    • Remember to turn a fan off when you leave the room. Fans cool people, not rooms.
  • Put off chores that involve electric appliances, such as dishwashing and laundry, during peak power times (10 a.m. – 8 p.m.).
  • Use the microwave instead of the oven for cooking your meals.
  • Turn off lights when you leave the room and unplug unused electronics.
  • Keep garage doors closed as much as possible. This will help slow hot air from trickling into your home.
  • Keep curtains and blinds closed on the sunny side of your home to block out some of the heat, while opening blinds on the shady side to provide natural lighting without raising the temperature.

Customers struggling to pay their NES bill should call Customer Relations at 615-736-6900 for information on available assistance. For in-person service, customers may visit the NES lobby at 1214 Church Street, Monday – Friday from 8 a.m.-6 p.m. Customers can also pay their bill at Enbright Credit Union branch offices in Donelson at 2340 Jackson Downs Blvd., or in Hendersonville at 270 Indian Lake Blvd. Monday – Thursday from 7:30 a.m.-4:30 p.m. and Friday from 7 a.m.-5 p.m.

About NES

Nashville Electric Service (NES) is the 11th largest public electric utility in the nation, distributing energy to 430,000 customers in Middle Tennessee. For more information, visit or