NES asks customers to help conserve power during heat wave

Nashville Electric Service (NES) is asking customers to help lower the heavy demand on the electric system during the current heat wave by conserving energy. 

Sweltering temperatures are causing high electric use across the Southeast, and the Tennessee Valley Authority (TVA) has requested a voluntary reduction in customer electric usage. TVA is asking both residential and commercial customers to voluntarily reduce their usage as a precautionary measure beginning immediately until further notice. 

“When temperatures are high for an extended period of time, like we are experiencing now, people use more energy, which can put a strain on the electrical system,” said Sylvia Smith, vice president of customer services, NES. “Our power grid is still capable of meeting demands during this time, but this voluntary request to conserve energy will help us continue to provide safe and reliable power to Nashville.” 

There are several ways customers can help: 

  • Set your thermostat no lower than 78 degrees. Use ceiling fans to keep air flowing when you’re at home and to reduce the feels-like temperature when you’re in a room. 
  • Remember to turn a fan off when you leave the room. Fans cool people, not rooms.   
  • Put off chores that involve electric appliances, such as dishwashing and laundry, during peak power times (10 a.m. – 8 p.m.). 
  • Use the microwave instead of the oven for cooking your meals. 
  • Turn off lights when you leave the room and unplug unused electronics. 
  • Keep garage doors closed as much as possible. This will help slow hot air from trickling into your home. 
  • Keep curtains and blinds closed on the sunny side of your home to block out some of the heat, while opening blinds on the shady side to provide natural lighting without raising the temperature. 

For more energy-saving tips, visit and click on “Save Energy.” 

Nashville Electric Service also wants its customers to know it understands the impacts the extreme heat wave has had on them.  

Following TVA’s request for a voluntary reduction in energy usage, NES has halted disconnections for nonpayment until July 1, 2022. 

Crews will still work to safely restore power to any customer experiencing an outage during this time. 

Customers can contact NES Customer Relations at 615-736-6900 for assistance. For in-person service, customers may visit the NES lobby at 1214 Church Street, Monday – Friday from 8 a.m.-6 p.m.  

About NES  
Nashville Electric Service (NES) is the 11th largest public electric utility in the nation, distributing energy to more than 400,000 customers in Middle Tennessee. For more information, visit