Nashville, Tenn. - Nashville Electric Service (NES) has a warning about a new multi-state scam targeting Spanish-speaking customers. Customers at other utilities have reportedly received calls in Spanish falsely telling them their electricity could be cutoff because their payment was not received.
Nashville, Tenn. – Nashville Electric Service (NES) has a warning about a new multi-state scam targeting Spanish-speaking customers. Customers at other utilities have reportedly received calls in Spanish falsely telling them their electricity could be cutoff because their payment was not received. The customer is instructed to buy gift cards which can be used for utility payments. The scammer provides a phone number for the customer to call back once they purchase the cards in order to make a payment. These scammers have also made other false claims including: Your meter is not working properly. You are being overcharged and will receive a refund. There is a government program to help pay your bill after a gift card payment is made. As of right now, we are not aware of any NES customers who have been contacted by this scam,” said Teresa Corlew, NES VP & Chief Customer Care Officer. “However, we want customers to be aware so they can protect themselves from becoming victims. NES never calls or goes door-to-door to solicit payment information. Customers who believe they have been victimized by this or any other scam should contact NES Customer Relations at (615) 736-6900. Nashville Electric Service is one of the 12 largest public electric utilities in the nation, distributing energy to more than 360,000 customers in Middle Tennessee. For more information about NES, visit nespower.com.
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