NASHVILLE, Tenn. - Phone scammers are once again targeting Nashville Electric Service (NES) customers by demanding immediate payment to prevent power from being disconnected. The caller claims to be an NES employee and tells the customer to make a payment before power is cut off. The customer is instructed to purchase a prepaid credit card or money order and call a specific phone number that plays back a fake NES recording. The customer is asked to provide the credit card number over the phone to process the payment.
NASHVILLE, Tenn. – Phone scammers are once again targeting Nashville Electric Service (NES) customers by demanding immediate payment to prevent power from being disconnected. The caller claims to be an NES employee and tells the customer to make a payment before power is cut off. The customer is instructed to purchase a prepaid credit card or money order and call a specific phone number that plays back a fake NES recording. The customer is asked to provide the credit card number over the phone to process the payment. The Metro Police Department Fraud Unit is working the case, and NES urges customers to use caution when providing payment information over the phone. NES employees always carry proper identification and never call or go door-to-door to request personal information such as bank account or credit card numbers. If you have doubts about the legitimacy of a request, contact NES Customer Relations at (615) 736-6900. Nashville Electric Service is one of the 12 largest public electric utilities in the nation, distributing energy to more than 360,000 customers in Middle Tennessee. For more information about NES, visit nespower.com.
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