Hello.

This new bill from NES is designed to give our customers all the important billing information needed, in an easy-to-read format.

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Account Details

At the top left, you’ll find your account details.

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Summary of Charges

This section contains the summary of charges for the specified billing period and calls more attention to the total amount due.

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How Your Energy Compares

This section outlines how your energy usage compares to your neighbors and gives you tips on how to be more energy efficient.

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Your Meter

This section can be found on the back of your bill. Under “Your meter readings,” you’ll find information on the number of kilowatt hours used during the current and previous month.

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Tips

Also, on the back of your bill, this section’s content will vary each month. It will contain timely and helpful information for customers.

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Statement Details

This section shows current charges for the billing period and your total balance due. If there is a past due amount or regular contributions to Project Help, those will also be listed here.

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Energy Usage

“Your energy usage” gives a graphic representation of your current month’s usage compared to your usage over the past year.

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Insights

Here you will find key insights to show why your bill may be higher or lower than last month.

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Other Ways to Pay

You can pay your bill online, by phone, or in person.